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Speakers

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Speakers

Michael Phelps

World Champion & 23-Time Gold Medalist

R "Ray" Wang

Founder, Chairman and Principal Analyst

Constellation Research Inc

Tia-Clair Toomey

Most decorated Crossfit Athlete in the history of the sport, Gold Medalist and six-time Fittest Woman on Earth

Jim Furyk

2021 US Ryder Cup vice-captain, PGA major champion and record-holder

Darren Roos

Chief Executive Officer

IFS

Sasha Ilyukhin

Senior Vice President of Customer Service Operations

Tetra Pak

Lisa Oswald

Senior Vice President and Global Head of Customer Service

Travelzoo

Jorge Mejia

Global Director Next Generation Service Management

Tetra Pak

Cathie Hall

Senior VP, Product Experience

IFS

Christian Pedersen

Chief Product Officer

IFS

Michael Ouissi

Group Chief Operating Officer

IFS

Marne Martin

President, Service Management, EAM & Global Industries

IFS

Michael Faulk

Manager, Information Services

Memphis Light Gas and Water

Brian McMillan

Customer Services Field Technology Manager

SoCal Gas

Marc Schmitz

Chief Information Officer

Schoeller Allibert

Rudy Goedhart

Senior Director of Digital Transformation

Spencer Technologies

Rod Bird

Head of Austal Technology

Matthias Jezek

Business Solutions Architect

Hexagon Agility